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KLEVERPAIR

Refund Policy

Refund Policy - the basics
 

  • Return Window: Items may be returned within 7 days of delivery.

  • Eligibility: Items must be unworn, unwashed, and in original packaging with tags attached.

  • Non-Returnable Items: Final sale items, swimwear, and accessories (due to hygiene reasons).

  • Exchanges: Exchanges are allowed for size and color, pending availability.

  • Return Shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect.

  • Refunds will be processed to the original payment method within 7 business days after we receive the returned item. Shipping fees are non-refundable.

  • Orders can be canceled within 2 hours of placement by contacting our customer support team.

  • After this window, we cannot guarantee cancellation as the order may have already been processed.

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